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Old 20-03-2008, 13:45   #1504
Ravenheart
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Join Date: Mar 2008
Location: South Birmingham
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

While it's not a Phorm related article, the register has posted the details that VM is dropping the premium rate tech support line.

http://www.theregister.co.uk/2008/03..._rate_dropped/

the section that is of interest
Quote:
A Virgin Media spokesman said today: "Whilst calls to the premium rate broadband support line are already refunded when there has been a fault with our network, perhaps that wasn't clear.

"We have been working hard to improve customer service and listening to what our customers say, so will now be removing this charge from the outset."
So if they're listening to customers they obviously know how we feel about Phorm. So the sooner they get rid of the very idea of it the better.
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