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gordon861 · 19-10-2021, 11:28

Thanks, but very light on any new details, looks like one of the sources of his info is my report on the forum.

---------- Post added at 11:28 ---------- Previous post was at 09:59 ----------

OK some updates, copied from my thread on the VM Community forums.
https://community.virginmedia.com/t5...5/td-p/4846270

I spoke to VM Customer Services, who were adamant that Hub5 did not exist, and went away to check and confirm. I then gave them the URL from the email, the response was even more confusion on their end, and went away again.

As far as they are concerned this thing doesn't exist and they didn't send me an email, but the info is on their website.

I have requested the new hub5 online and it should be here on Monday, should be fun.

19-10-2021, 11:28	#10
gordon861 cf.member Join Date: Oct 2021 Posts: 9	Re: Hub 5 at no extra cost Thanks, but very light on any new details, looks like one of the sources of his info is my report on the forum. ---------- Post added at 11:28 ---------- Previous post was at 09:59 ---------- OK some updates, copied from my thread on the VM Community forums. https://community.virginmedia.com/t5...5/td-p/4846270 I spoke to VM Customer Services, who were adamant that Hub5 did not exist, and went away to check and confirm. I then gave them the URL from the email, the response was even more confusion on their end, and went away again. As far as they are concerned this thing doesn't exist and they didn't send me an email, but the info is on their website. I have requested the new hub5 online and it should be here on Monday, should be fun.