Quote:
Originally Posted by BenMcr
For non-freestyle contracts the rules are that you can move to a tariff that was available for your handset at the time you took the contract out.
To move to a newer 3G tariff or now a 4G tariff, the option available is that once you're out of a minimum term you can renew to a new deal and get the new tariff.
If you're under a minimum term for a non-Freestyle contract you have to pay the remainder.
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So is that why when i log into my Virgin mobile account and i see
Get 4G on your phone with a simple tariff change. It’s as easy as pie
and i click on the big red button next to it that says "check out 4g tariffs"
i get directed to the old 3g tariffs with no option to get 4g or even see the 4g tariffs ,am i missing something or is Virgin mobile broke again