Quote:
Originally Posted by dibbz
lucky you. I was offered an upgrade to the ultimate oomph for £104 but decided to keep my services the same saving £11 a month. New contract email came through for £106 with the same services.
Gonna have to waste another 6 months of my life to get through to get them to correct their error
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"There's nothing on the notes to suggest that you were offered it at that price". "Unfortunately the recording isn't available and I can confirm that you are now under a new contract". I can hear it now.