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Old 29-09-2022, 11:11   #1
nodrogd
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Join Date: Nov 2006
Location: West Herts
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Hey! Broadband doorstep reps giving false information

Had a visit from a Hey! Broadband rep last night trying to sell (or should I say miss-sell) their new fibre services.

1) He gave me assurance that if I wanted to keep Virgin TV, that V360 & V6 boxes are proven to work with any Broadband provider.

2) All homes have to be upgraded to Fibre connections soon & Virgins connections will have to be replaced with connection to the Openreach poles in the street (which of course Hey! BB have their own equipment on).

Needless to say I sent him packing. Pity I did not get his details, as I would have passed them on to Virgin & OFCOM.
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