Quote:
Originally Posted by jubbi
Just out of interest. What are peoples reasons for not using DD?
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Quote:
Originally Posted by Incognitas
Good question! I'd like to know the answer as well.  |
So Virgin Media cannot over charge you and then you have to fight to get your money back?
I was with Blueyonder/telewest for years and every month they managed to take the correct money, I have been with Virgin media 2 months since having a few more services and the 1st of June they took £187 god knows what for I have rung them 3 times twice promised a return call and still nothing is right.
---------- Post added at 17:24 ---------- Previous post was at 17:18 ----------
I think a direct Debt can only be for one amount therefore if the company thinks they should be taking more money from you they need a new Direct Debit contract to be signed by the customer or they have to ring you up, send a bill in the mail. Which means the customer ultimately has the right to approve the charge.