Quote:
Originally Posted by MattGarner
It seems nearly every week or every two weeks Virgin seem to have issues and just goes down. SuperHub then continues to reboot until it's able to make a valid connection. Seems like some sort of area problem as the status page always gets updated to say there are problems in the area.
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It seems to be an intermittent fault on your street cabinet, but the fault always goes away by itself before the network engineer gets there, so the callout gets cancelled. I've asked for an engineer to go out to look at it.