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General Maximus · 18-05-2018, 08:29

never heard of it and tbh I think it is just bullshit from the call centre because they have no idea what they are doing and I will be flabbergasted if they have access to any sort of technical information like that which would let them know what is wrong with your line. The most they can do afaik is look at a database of fault references (known issues in your area) and what the estimated fix time is. Anything else they have to send a tech out for to diagnose and fix. I know it is an inconvenience having to stay in for a tech but at least they are sending one out and he'll get to the bottom of it. Faulty connections can creat on the line and can have serious ramifications on the network as a whole and not just your line/connection so it does need to be fixed.

18-05-2018, 08:29	#2
General Maximus Ran Away Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: RPBlock on my line never heard of it and tbh I think it is just bullshit from the call centre because they have no idea what they are doing and I will be flabbergasted if they have access to any sort of technical information like that which would let them know what is wrong with your line. The most they can do afaik is look at a database of fault references (known issues in your area) and what the estimated fix time is. Anything else they have to send a tech out for to diagnose and fix. I know it is an inconvenience having to stay in for a tech but at least they are sending one out and he'll get to the bottom of it. Faulty connections can creat on the line and can have serious ramifications on the network as a whole and not just your line/connection so it does need to be fixed.