Re: The state benefits system mega-thread. Many merged.
UC is a great way to cover up underpayments as it's all lumped together and not broken down into components.
I called the DWP today as I thought my son was not getting the rate of ESA he qualified for a while back.
Over an hour on hold until I got to speak with a numpty that spoke very poor English.
"Ah yes, I see the problem" after 20 minutes of explaining the situation and being told I was wrong. "The correct payment will be made at the end of the month, but arrears will take a little longer".
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