Quote:
Originally Posted by RichardCoulter
This is probably why you can't get through Paul:
https://www.sky.com/shop/covid19-upd...qEGUppgvPD_BwE
The trouble is, I believe that you can't cancel online. They'll want to speak to you to persuade you not to cancel. I've heard of horror stories where people have been trying to persuade Sky to cancel or downgrade and it's taken hours
No idea if VM are the same.
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I used live chat and gave my notice to cancel no problem , I have since been given a deal I'm more than happy with via live chat after following a link from my Sky account all pain free.