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Old 21-03-2021, 14:46   #12
Inactive Digital
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Join Date: Aug 2016
Services: VM broadband, Stream, phone. Sky Q
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Re: VM trying to collect old Telewest debt.

Quote:
Originally Posted by Jaymoss View Post
Something dating back to Telewest most certainly will have been removed from the Credit Scores years ago

My main issue with this story is how something dating back so far is still on record

GDPR states

"any personal data must not be kept any longer than it is necessary for the purpose for which the personal data is processed"

I would quest the number of years passed since Telewest existed that this term has been breached

14 years have passed since Telewest ceased trading
The ex-customer still owes a debt, regardless of how long ago it was, whether its no longer listed on their credit file or has become statute barred. VM could argue that its still appropriate to retain their databecause of that. I don't think Telewest did cease trading, it's operations were absorbed into VM (in fact legally Telewest took over NTL).
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