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rtho782 · 22-02-2021, 15:05

No luck today, the mobile team tell me to contact the media team, the media team tell me to contact the mobile team.

People have mentioned an "oomph team" but nobody seems to be able to put me through to them. One guy in retentions said he had fixed it this morning, and the phone would be live in an hour. That was 5 hours ago.

Others have variously told me there is nothing they can do, to "you need to wait 14 days for activation" which is obviously crazy

22-02-2021, 15:05	#11
rtho782 cf.addict Join Date: Nov 2016 Posts: 310	Re: Virgin Media have cut my phone off No luck today, the mobile team tell me to contact the media team, the media team tell me to contact the mobile team. People have mentioned an "oomph team" but nobody seems to be able to put me through to them. One guy in retentions said he had fixed it this morning, and the phone would be live in an hour. That was 5 hours ago. Others have variously told me there is nothing they can do, to "you need to wait 14 days for activation" which is obviously crazy