1. :WELCOME:
2. I'm with you, I don't think the encryption is what's causing her problems (although it's certainly possible.
You can rule encryption out as the cause of the problems quite simply, just turn it all off again
If her system speeds up then it's the encryption causing the slowdown, if it doesn't then we know that we need to be looking for something else.
---------- Post added at 07:32 ---------- Previous post was at 07:32 ----------
Forgot to say.....don't leave the encryption switched off - a slightly slower computer (until we can figure out what's up) is always better than an insecure one.