Cable Forum - View Single Post - Is this a sign that VOIP is coming to my area?

RichardCoulter · 26-06-2021, 10:55

Received a letter from VM today that warns that their landline service will not be working from something like 10pm until 6am on a couple of dates next month due to upgrade work.

Surely they won't be bothering to upgrade the old system; does this mean that VOIP is on it's way?

It does advise people to make alternative arrangements (i'm OK as I have a mobile). I thought that they had to provide alternative arrangements (at least for vulnerable customers like myself), but there is no mention of this.

This omission makes me think it might not be installation of VOIP after all. Perhaps the installation of VOIP doesn't count as a loss of the VOIP service, but of the old system for which they aren't required to provide help in case of an emergency, so they don't bother??

26-06-2021, 10:55	#1
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,127	Is this a sign that VOIP is coming to my area? Received a letter from VM today that warns that their landline service will not be working from something like 10pm until 6am on a couple of dates next month due to upgrade work. Surely they won't be bothering to upgrade the old system; does this mean that VOIP is on it's way? It does advise people to make alternative arrangements (i'm OK as I have a mobile). I thought that they had to provide alternative arrangements (at least for vulnerable customers like myself), but there is no mention of this. This omission makes me think it might not be installation of VOIP after all. Perhaps the installation of VOIP doesn't count as a loss of the VOIP service, but of the old system for which they aren't required to provide help in case of an emergency, so they don't bother??