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Originally Posted by michaelp
Why can't you get free re-connection?
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Because were the only people that have ever lived in this house, and even though the line is installed, and we have the BT box on the wall they consider it a new connection and its £74.99, but I'm going to ring them and try and get them to do it for a reduced price, after all the cables and stuff are all in the house all they need to do is connect it up at the exchange.