Quote:
Thanks for sending in your email, I’m sorry to see you’ve been unexpectedly charged on your home phone.
I’ve taken a look and can see the call in question was for the amount of 78p. I’m happy, as a one time gesture of good will, to credit you one month’s worth of line rental for this oversight.
Unfortunately, our ‘tickles’ are no longer in circulation nor valid as a special offer.
We do have our Talk 08 £2 and Talk 08 £5 packages.
Talk 08 £2 will give you 250 minutes worth of calls to any 0845 / 0870 number. The Talk 08 £5 gives you 250 minutes worth of calls to any number beginning 08.
If you wish to take us up on these offers, give us a call on 150 and we’ll get them added to your account.
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"For as long as you're a Virgin Media home phone user" is what I signed up for. So when did I stop being a VM home phone user?