[progers]

I’ve always paid line rental up front but when they stopped it my bill was £69 (Fun package, 100Mb/s broadband, 24/7 phone calls) with a £6 loyalty discount which stops in May. A similar deal from Sky was £52 although only 30Mb/s guaranteed. Called VM, spoke to a lady in the call centre who couldn’t help so transferred me to an English centre and after keeping me on hold for some time, (whilst they googled Sky deals??) they met the £52.
As Martin Lewis says, it pays to haggle!