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robjw · 31-12-2020, 15:14

Just a quick data point. I'm a relatively new Ultimate Oomph customer and had 2 V6 boxes installed less than a month ago. I upgraded online to 360. This was unsolicited, I just followed the link that's floating around. The order said I'd be sent two new 360 boxes. However, a small box with 2 new remotes showed up a couple of days ago, along with the upgrade option on the V6 home screen.

It all seems to be working well, and amazingly fixed an issue where the box in the living room refused to output 4K to my TV. That now works perfectly.

31-12-2020, 15:14	#492
robjw cf.member Join Date: Feb 2006 Posts: 12	Re: Virgin TV 360 users (Horizon) Just a quick data point. I'm a relatively new Ultimate Oomph customer and had 2 V6 boxes installed less than a month ago. I upgraded online to 360. This was unsolicited, I just followed the link that's floating around. The order said I'd be sent two new 360 boxes. However, a small box with 2 new remotes showed up a couple of days ago, along with the upgrade option on the V6 home screen. It all seems to be working well, and amazingly fixed an issue where the box in the living room refused to output 4K to my TV. That now works perfectly.