Re: Why are VM Service Estimates so bad?
Its not just VM that are bad, B.T are also pretty bad.
There was a damaged cable in the area and my neighbour was told it would take 2 days to find and fix, My neighbour at first had intermittent services then a total outage all in all it took them close to 8 days to find, diagnose and Fix.
Unfortunately sometimes these things are out of their hands.
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