Cable Forum - View Single Post - General Why are VM Service Estimates so bad?

**Damien** · 27-08-2021, 19:43

Yup: F009242069

Apparently, some water engineers took out a cable.

I just wish they have more information rather than just pushing the estimated time back every 2 hours. I understand stuff happens and am not going to have a go at VM for the fact sometimes stuff breaks, it's the communication and expectation management of it that could be better.

27-08-2021, 19:43	#4
Damien Remoaner Cable Forum Team Join Date: Mar 2004 Posts: 32,226	Re: Why are VM Service Estimates so bad? Yup: F009242069 Apparently, some water engineers took out a cable. I just wish they have more information rather than just pushing the estimated time back every 2 hours. I understand stuff happens and am not going to have a go at VM for the fact sometimes stuff breaks, it's the communication and expectation management of it that could be better.