Quote:
Originally Posted by Ravenheart
I sent them an email about Phorm a few days a go and just got this reply
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I've had something very similar, however my original e-mail included notice to terminate all services. In their reply they added that "as they are not using webwise they won't act on my notice" or words to that effect. I don't think it works like that,
forcing me to be a customer!
It's innane - at the end of the months notice I will forward the original notice to them again and just cancel my DD. Typical telewest/virgin. What i'm not prepared to do is spend hours on the 'phone sorting this all out.