Cable Forum - View Single Post - VM Business New VM Business service

sephallen · 23-09-2018, 17:45

I am only using one of my five static IPs, I should probably mention that.

Sometimes I run into an issue where I simply cannot get a connection, no matter how many reboots, though this is rare. I can usually fix this by switching to a different IP in my pool (which defeats the purpose of having a static).

But today is one of those rare occasions. (they seem to be getting more frequent).

I have just tested this again now, and I am still unable to get any internet via my usual static, but switching to a different one via my MikroTik's settings gets me back online.

I called Virgin tech support this morning, and they told me there was as issues in the last few days with static IPs, but this should have been fixed.

I am pretty confident is does happen while both the WAN and GRE tunnel are connected. I went to check again now while trying my usual IP, but alas, the Hitron GUI refuses to load. (another issue I frequently experience, I was told by a Virgin engineer that this is quite common?).

23-09-2018, 17:45	#135
sephallen Inactive Join Date: Sep 2018 Posts: 7	Re: New VM Business service - 350Mb I am only using one of my five static IPs, I should probably mention that. Sometimes I run into an issue where I simply cannot get a connection, no matter how many reboots, though this is rare. I can usually fix this by switching to a different IP in my pool (which defeats the purpose of having a static). But today is one of those rare occasions. (they seem to be getting more frequent). I have just tested this again now, and I am still unable to get any internet via my usual static, but switching to a different one via my MikroTik's settings gets me back online. I called Virgin tech support this morning, and they told me there was as issues in the last few days with static IPs, but this should have been fixed. I am pretty confident is does happen while both the WAN and GRE tunnel are connected. I went to check again now while trying my usual IP, but alas, the Hitron GUI refuses to load. (another issue I frequently experience, I was told by a Virgin engineer that this is quite common?).