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Brunel · 31-08-2018, 10:08

Hello,

This is an automatic reply to confirm that your email has been received by Virgin Media Internet Security.

Thank you for informing us of a potential phishing email purporting to be from Virgin Media. A list of phishing emails we are already aware of is published on our Community forum:

http://community.virginmedia.com/t5/...ernet_Security

If you are trying to forward an email via Virgin Media Webmail and it is rejected due to containing Spam content, this is because there is outbound spam filtering on your webmail account. Should this happen, please rest assured that we are already aware of the spam email in question and have updated our spam filters to ensure it is no longer able to be sent to our platform.

If you haven't already done so, it would be useful to reply to this autoresponder with the headers of the email in question, this will enable us to trace the origin of the email and report it to the relevant system owner for investigation.

You may find details of how to retrieve email headers in the relevant help file of your email client or at the following link:

https://help.virginmedia.com/system/...n?query=header

Or:

http://www.haltabuse.org/help/headers/index.shtml *

For more information on how Virgin Media deal with phishing incidents and what to do if you've fallen victim to one, please visit http://www.virginmedia.com/securityhub.

Please note this email address is only for the purposes of reporting phishing emails purporting to be from Virgin Media. We are also unable to deal with customer queries or technical issues through this mailbox.

Thank you for your report.

Kind regards,

Virgin Media Internet Security

* These links to external sites are provided as a courtesy and we are not responsible for the content of these sites or any problems encountered whilst applying these steps and we are not able to provide any technical support for such problems.

31-08-2018, 10:08	#2
Brunel Chief Mechanical Engineer Join Date: Jul 2014 Location: WEST RIDING of YORKSHIRE. Services: V.M. M. 125 November 6 2018. Finally connected. Posts: 262	Re: Phishing email Hello, This is an automatic reply to confirm that your email has been received by Virgin Media Internet Security. Thank you for informing us of a potential phishing email purporting to be from Virgin Media. A list of phishing emails we are already aware of is published on our Community forum: http://community.virginmedia.com/t5/...ernet_Security If you are trying to forward an email via Virgin Media Webmail and it is rejected due to containing Spam content, this is because there is outbound spam filtering on your webmail account. Should this happen, please rest assured that we are already aware of the spam email in question and have updated our spam filters to ensure it is no longer able to be sent to our platform. If you haven't already done so, it would be useful to reply to this autoresponder with the headers of the email in question, this will enable us to trace the origin of the email and report it to the relevant system owner for investigation. You may find details of how to retrieve email headers in the relevant help file of your email client or at the following link: https://help.virginmedia.com/system/...n?query=header Or: http://www.haltabuse.org/help/headers/index.shtml * For more information on how Virgin Media deal with phishing incidents and what to do if you've fallen victim to one, please visit http://www.virginmedia.com/securityhub. Please note this email address is only for the purposes of reporting phishing emails purporting to be from Virgin Media. We are also unable to deal with customer queries or technical issues through this mailbox. Thank you for your report. Kind regards, Virgin Media Internet Security * These links to external sites are provided as a courtesy and we are not responsible for the content of these sites or any problems encountered whilst applying these steps and we are not able to provide any technical support for such problems.