It's normal for the port test to fail, so ignore that. Did you check the tightness of the connectors? If it's not that, you'll need a tech to fix it.
Quote:
Originally Posted by Mythica
I believe the pixelation is a national problem, seems like a lot of people were complaining about it on the community forums
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Pixelation is the commonest fault on cable TV, so it's normal for many people to report it. In general they are unrelated cases.