Thread: General Some channels pixelating
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Old 12-02-2019, 09:50   #4
OLD BOY
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Join Date: Mar 2008
Location: Wokingham
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Re: Some channels pixelating

I have now re-booted the router, TVs and both V6s. Annoyingly, the problem of pixelation on some channels is still occurring on my lounge STB.

I have carried out a diagnostic test and the signal on both boxes is described as 'very good'.However a port configuration test has failed. The information I am getting on the V6s is as follows:

'The ports listed below need to be opened on your router.

TCP port 80
TCP port 8080
TCP port 80
TCP port 7287
TCP port 7288
TCP port 8081'

I have no idea what that means, but if it is a router issue, at least I know it's not my V6, as I would lose all my recordings if it needed replacing.

Any thoughts on how I go about fixing this or does this require a call to Customer Services?
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