[buckeye]

As my contract was finishing this month I decided to get one of the new VM Stream devices in my new package as the free channel line up is better than I get from Freeview,
for this purpose it works pretty well, however I have to login to all my apps (Netflix, Disney, Iplayer etc) after every time it goes into standby or is rebooted, it also loses its settings if its rebooted or power is interrupted.
Does anyone know if this is normal behaviour from a badly designed device or if my one is faulty?
I have currently been on the phone to VM's customer services for over half an hour about this and am getting nowhere!

Edit:
I've now been told there is an area fault causing this even though its not affecting Stream devices!