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Originally Posted by RichardCoulter
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So still not "thousands upon thousands", which was your claim.
From your link.
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The funding for improving benefit applications processes is likely to refer to plans by work and pensions secretary Amber Rudd to introduce an “integrated” service for personal independence payment and work capability assessments from 2021, which will reduce the need to submit information multiple times for different benefit claims.
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People constantly complain about one decision affecting another, and are now in favour of it?
If a PIP decision is made for 5 years and an ESA one for 2 years, what happens when the 2 years is up? If it's such an obvious change, when didn't Labour introduce it. The same situation would've occurred prior to 2010, yet nobody complains about that.
There are regular independent reviews as to whether the decision making is being done correctly and in the best way, and what changes might be made. Not sure one way or the other about more recent reviews and their suggestions, but the earlier advice was followed by the DWP where possible.