[Russ]

Just arrived at a Travelodge in Bradford to take my eldest to her university open day.

Official check-in time is 3pm, I got there at half 12. I asked if the room was ready, they confirmed it was. So, cleaned, sheets changed, everything ready.

Can I check in now? Yes, if I pay a £10 “early check in fee”. But why?? If the room hadn’t been cleaned and it meant getting someone in there right now to get it ready then yeah I’d understand that.

But the room is ready, just as it will be at 3pm. I can’t stand unjustifiable charges.