View Single Post
Old 04-04-2019, 10:35   #8
pip08456
Sad Doig Fan!
 
pip08456's Avatar
 
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,652
pip08456 has a nice shiny starpip08456 has a nice shiny star
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
Re: Automatic compensation for broadband users goes live

Quote:
Originally Posted by ozsat View Post
The big problem a lot of people are going to get relates to this - £8 per day for a total loss of service after 2 full working days from registering the loss of service to us

So many people loose a service and think somebody else will report it and the provider can see it - and so it doesn't get fixed.

You see issues raised in the forums all the time where people are complaining about the loss of a service or issues with it - but it is too much trouble to dial 150 and report it.
I don't see a problem. If they can't be arsed to report it they don't get compo. Simples.
pip08456 is offline   Reply With Quote