Quote:
Originally Posted by livelysprite
If you go to virginmedia.com/yourbroadband, it says:
"What if you’re currently on an offer?
If you’re currently on a promotional offer with us, we will honour it. So that means your increase will happen when this offer comes to an end. You can see the details of your current offer on your latest bill.
We’re making changes to our pricing, but as you’re currently enjoying a fixed price each month, these changes won’t affect you right away."
On my contract, it says "promotional offer". I get £5 a month off. So how can they put my price up after stating on their webpage that the won't?
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Your £5 discount isn't changing, its the initial cost of your service that's increasing.