Quote:
Originally Posted by vincerooney
What's the best way to contact people? Chat or phone?
Just to confirm my package shouldn't go up if I'm swapping a TiVo for a v6?
It's just the 49 quid installation and 14 activation ?
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This is from my confirmation email
One-off charges & credits
Activation Fee £14.99
Manned Installation Credit £40.00CR
Manned Installation Charge £40.00
V6 Box Activation Credit £50.00CR
V6 Box Activation Fee £99.95
One-off charges & credits total £64.94
Other fees, charges & credits total* £64.94
---------- Post added at 13:52 ---------- Previous post was at 13:50 ----------
Quote:
Originally Posted by adzzzbatch
I'm a little disappointed that not more customers have been contacted by Virgin Media offering the upgrade. I registered this households interest fairly early on and I'm not saying that makes us "entitled" to get a V6, just that it would be nice if VM acknowledged more customers loyalty especially as there are a lot of us that pay £135-£140+ per month.
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I was paying nearly £140 a month mate, I had a word with them using the online chat service and they changed me to the VIP Package from the old top tier package and it went down to £108 a month.
Now I've added Caller ID and couple of V6s, its back up to £122 lol