Quote:
Originally Posted by rtho782
Not really any point in arguing with you, but I submitted notice to cancel, and then phoned them, withdrew that notice, which they agreed with, and were happy to continue my services, and still terminated my mobile.
If I was so in the wrong, seems strange that they settled it and sent me a cheque for £259.
https://imgur.com/pnx4EPC.png |
Well done! You did better than me, after messing me about I only got just under £200, but I still dumped them for a cheaper supplier as past experience has shown me that their inept behaviour happens again and again. This must be costing them a fortune; you'd really think they'd get their act together. Maybe it doesn't and most people tolerate their abysmal & incompetent service??
I posted this link in a different thread earlier, it might be useful to plug in your details and see how much cheaper other suppliers are, especially now that we are able to port our numbers across to other suppliers:
https://www.moneysavingexpert.com/cheap-mobile-finder/