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Old 20-11-2020, 23:44   #6
broadbandking
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Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
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Re: Northampton Re segmentation Saga 7 months on

Surely a reseg should fix issues not make them worse, although I can say VM have seen a huge uptake in traffic due to COVID 19 and lockdowns meaning a lot more people using their connection.

Reseg themselves take a lot of prep work and with the current situation VM won't have as many team ready to go hence the delays I suppose.

Best you can do now is make a complaint and keep records of dates as you may need this to get some sort of compensation, as I fear that coming in to the Christmas holidays VM upgrade work will stop as to avoid any major issues.
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