18-06-2004, 23:30
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#32
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cf.mega poster
Join Date: Jun 2003
Location: Toronto, Canada
Services: Beanfield 50/50 FTTH and iPTV
Posts: 1,756
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Re: Ntl outsourcing swansea tsb to IBM
Quote:
Originally Posted by MovedGoalPosts
As for recruiting via an agency, does that gurantee better staff quality. I doubt it, more it's lining the pockets through the fees payable of yet somebody else, rather than investing in the actual support system's facilities and staff directly operating it.
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Precisely.
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