Thread: General V360 engineer arriving soon
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Old 16-01-2021, 09:19   #20
RichardCoulter
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Re: V360 engineer arriving soon

Quote:
Originally Posted by Badmana View Post
Thank you, id much rather keep my existing boxes and edit for the OTA upgrade, I phoned VM earlier this morning to cancel the install , 3 times over 3 hours. Got bored of being on hold plus they chewed up my available minutes on my phone so I hung up, just going to turn the engineer away when he arrives. Shame really.
Thanks for your advice.
Then they might charge you for a wasted engineer visit. They charged me £10 because I couldn't get to the door quick enough. I eventually got it refunded, if they try this with you I'd mention that you were kept on hold for hours trying to contact them.
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