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Old 12-01-2021, 09:54   #1
olisun
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Join Date: Oct 2009
Posts: 97
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Faster upload speeds. aka. full 10% on all packages?

Hi,

I called up VM to discuss the price increase and to check whether I will be effected by it.

I enquired about their upload speeds since I was looking for a package with higher upload speeds than the 35mb I get with the 350mb package I am currently on and didn't want the 1gig package as it was too expensive.

To my suprise the rep offered me the 500mb package with 50mb upload and the 1000mb package with 100mb upload speeds.

I went for the 500mb package as it was not too expensive than what I am paying now.

But the package has still not been activated. I called up VM the next day to check and I was told that while the upload speeds are correct, I shouldn't have been offered the 500mb package at the quoted price. And there was no mention about the offer in their system.

I have asked for a copy of the call recording and I was being told that it will take up to a month for the recording to be made available to me.

I am still waiting for somebody to get back to me.
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