[livelysprite]

My package was m50 broadband upgraded to m100 free and landline talk weekends. Up till today I was paying £39.50 with a £5 loyalty discount. My discount is due to end soon, so I contacted retentions and he said my package is £49.50 and could give it to me for £41.50 for 18 months. But how come? My package is £39.50 without the £5 loyality discount is £44.50. It seems he has increased the price of my current package to £49.50 and then discounted it to £41.50.