Quote:
Originally Posted by jfman
Roughbeast I think you are taking this a bit personally. Wait and see what happens when the bill comes in.
Mythica isn’t setting out to be argumentative, and neither do I, but the EU directive does allow for charging above a calculated limit and it’s buried in Virgin’s T&Cs (although I accept not apparent from how it’s bundled).
https://europa.eu/youreurope/citizen...s/index_en.htm
I think you’ve a reasonable argument to make to them especially if they’ve not text you to say you’ve hit the limit. |
I'm not taking this personally at all. I'm just confused by the clear difference of view here. However, I have been berated for ignoring sound advise, when nothing tells me, so far, that that advise is sound.
I have decided to contact Virgin Mobile, hoping that this does not stir up a hornet's nest. My case will not be unusual surely, given that regular punters will, like me, have taken 'unlimited' at face value. I'm using their text facility for consultation, so I await a response.