[heero_yuy]

Quote from cips.org:


Mick Rix, GMB’s national officer, said he told KFC that it could face a repeat of supply issues that hit Burger King when it dropped Bidvest in favour of DHL six years ago.

“We warned them a few months ago. I wrote to KFC. I alluded to Burger King trying to cut costs and ending up with poorer quality service and poorer distribution – they had shortages too but not on the scale we’re seeing now at KFC,” he said.

“Within six months they [Burger King] were pleading with Bidvest Logistics to take it back.”

Rix blamed the current crisis at KFC on dropping a supply system based on six warehouses run by Bidvest to a system of one distribution centre in Rugby, run by DHL.

He said the conditions at the Rugby warehouse were “an utter shambles”.

“They took a lower tender with a load of promises that have not materialised – the system can’t cope,” he said.

So this is a repeat fiasco by DHL. You'd have thought they could have learnt that replacing a specialist distributor of groceries with a courier firm was unlikely to be plain sailing.

In addition:

He added that since losing the KFC contract, Bidvest had made 255 staff redundant and he urged KFC to reinstate Bidvest.

“We’ve never had redundancies at Bidvest before on this scale – some of those staff would come back. It is the only way of resolving the problem,” he said.

“DHL will not be able to provide the service they quoted for. Even if the industry experts piled into that depot now to sort out the mess at Rugby, it would take weeks and even months to sort the problems out.”