Quote:
Originally Posted by japitts
I'm not surprised and this is the nub. I'd not contemplated losing Sky Cinema discounts by chopping Sports, but was painfully aware that chopping the sports channels could throw any bundle discounts/offers into the mix and end up worse off in the long run.
I suppose if VM have discounted subs based on a 12month contract, then it's the usual argument rehashed. Just that these are somewhat unprecedented times.
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...and would thus allow VM to disingenuously say that they had offered you an option to pause Sky Sports.
---------- Post added at 23:47 ---------- Previous post was at 23:44 ----------
Quote:
Originally Posted by OLD BOY
Hopefully, this is explained to customers who request the pause.
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One woman said that neither her or the CS had thought about this. When this was realised (after the CS woman had input the pause request), she said to forget about it, but the system wouldn't allow her to change it back!