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Jacquesb · 23-03-2023, 13:43

I received my letter a week or so ago, warning of a price increase on my package of £21.50 per month. I'm currently paying £85 discounted from £135. The letter does state that "the price increase won't affect you until your current price offer ends". In my case that's 14/6/2023.

I called them last week, the guy did some notional calculations and recommended that I call back after 14th May to seek a new contract - he did suggest that there should/would be better offers available then.

I've probably been with Virgin for 20+ years now, 11 at my current address. I've always found them fair and reasonably priced so I'm happy to wait for a couple of months. The main gripe has been the difficulties in dealing with customer services over the phone, but even that seems better now than it was a few years ago ?

23-03-2023, 13:43	#463
Jacquesb cf.addict Join Date: Dec 2003 Location: Glasgow & France Age: 75 Services: VM phone , 2xV6 (Full house XL), ViViD200 Optical fibre BB. Stream - Netflix, iPlayer, Posts: 106	Re: Price rises this year. I received my letter a week or so ago, warning of a price increase on my package of £21.50 per month. I'm currently paying £85 discounted from £135. The letter does state that "the price increase won't affect you until your current price offer ends". In my case that's 14/6/2023. I called them last week, the guy did some notional calculations and recommended that I call back after 14th May to seek a new contract - he did suggest that there should/would be better offers available then. I've probably been with Virgin for 20+ years now, 11 at my current address. I've always found them fair and reasonably priced so I'm happy to wait for a couple of months. The main gripe has been the difficulties in dealing with customer services over the phone, but even that seems better now than it was a few years ago ? __________________