Quote:
Originally Posted by crazyronnie
I had my letter last week saying my price would increase by £15 from 1st of May. I've ordered my new broadband and will be installed on Thursday. After the install i'll call up Virgin to cancel my contract and i'll port my landline number to a VOIP provider
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Ask them to confirm the cancellation by email, I know a couple of people who cancelled, by phone, and it was never actioned, it leaves the person cancelling in a difficult position, hence my written cancellation.