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nialli · 19-10-2021, 15:54

This is all so, so confusing.
I'm an Oomph customer. My contract's up in January. I pay £95/m.
I don't need broadband at stupid speeds – I'd just like what I've already got for another 18 months at the same price. Can I do that? Or do I have to go through the ridiculous process again of a long call to some poor sap in a call centre just to renew? They don't make it easy, do they?
Or will that Sky Glass leaflet Mrs Nialli picked up in Covent Garden yesterday be the way forward?
It's not very impressive from Virgin. I've been a customer since the nineties but they make it harder and harder to stay loyal with their confusing bundles laden with things I don't need

19-10-2021, 15:54	#24
nialli cf.geek Join Date: Jul 2003 Location: Greenwich, SE10 Services: Sky Stream, Sky broadband Posts: 865	Re: Virgin Media O2 to launch Volt bundles This is all so, so confusing. I'm an Oomph customer. My contract's up in January. I pay £95/m. I don't need broadband at stupid speeds – I'd just like what I've already got for another 18 months at the same price. Can I do that? Or do I have to go through the ridiculous process again of a long call to some poor sap in a call centre just to renew? They don't make it easy, do they? Or will that Sky Glass leaflet Mrs Nialli picked up in Covent Garden yesterday be the way forward? It's not very impressive from Virgin. I've been a customer since the nineties but they make it harder and harder to stay loyal with their confusing bundles laden with things I don't need