Quote:
Originally Posted by tweetiepooh
Sound like a bigger issue if the Hub is dropping connection. Report it.
I use SamKnows white box and my Upstream jitter peaked at around 2.25ms until 7 July now peak is 1.6 but averages <1ms. Downstream jitter again improved around 7 July from peak at .42 to .34ms.
Packet loss again improved around 7 July now only have one little reading on one day.
Latency 17.5ms to 12.5ms from 7 July.
7 July is rough date/time, could have been late 6 July. But change is noticed in the wee hours when I wouldn't have been making changes.
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I have reported it 4 times.
It’s an endless cycle.
It’s not getting resolved with tech visits or tech agents...
The software update has done something to cause a issue / bug.
Now how do you contact them? - you can’t really, I believe it’s an issue on the backend somewhere.
I’ve ordered EE Fiber Plus too - will see how that looks when installed.