Quote:
Originally Posted by KillerCroc1
just called today about the price increase as really was not wanting to leave gave me the £50 one off credit said i would be signing a new contract but no need as im due to renegotiate a deal with them in july 2020 :-) im actually happy today the agent looked at everything i had and looked to see if it would be cheaper me switching down to 200 MBPS came back said more expensive im on a fantastic deal and the £50 plus my £8 credit is awesome :-) so nothing changes £8 credit in effect until july 2020 cant complain hopefully virgin can keep me for a third year ;-)
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I'm curious did you get through to UK retentions and what time did you ring them ??