Quote:
Originally Posted by nashville
What a disaster for some people
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This often happens for people who use ISP email accounts, that is why i say never do this, always use something like Gmail or Outlook otherwise you may regret it in the future.
---------- Post added at 18:07 ---------- Previous post was at 18:06 ----------
Quote:
Originally Posted by philwhite100
Well it looks like we are a step closer to getting our issue resolved. At long last we spoke to someone at VM who was very helpful and promised to ring us back at a certain time and kept his promise.
It seems the email addresses got deleted in a contract change and the addresses are still on their server but we need to fill a form in and send it back to VM for them to reinstate the email addresses.
It beats me why on the previous 7 phone calls to VM that nobody else could have told us this.
I guess that most of the call centre staff don't view the broader picture and just get nowhere fast as a result.
Hats of to the gent that dealt with us to get it sorted.
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If you get this sorted i would recommend migrating away from an ISP for your emails.