[kyrusdemnati]

hi guys

it was working a week ago but not its completely stopped

when i try and start a video, it stays on 'connecting' message and a black video screen

once i start a vpn and try again - it works

i have it enabled via firewall on my mac os
there is no virgin filters set
i have tried resetting router and the bt homewifi devices i have connected
but no joy


its the same on my mobile

can anyone advise?

thanks