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Taf · 19-02-2018, 15:32

manage-virgintvgo.virginmedia.com/tivo/boxswap is still not accepting my old email address (not found on system) or my ntlworld.com address (though it confirms that email address is correct as is the password, and they work to sign me in to Myvirginmedia.).

A call to 150 (india) caused much confusion to them, and they decided:

a/. the virgintvgo can only be accessed by a Virginmedia mobile phone (I don't have a mobile)

b/. you can't do boxswap until the V6 is installed.

V6 due to arrive tomorrow, so we shall see...

19-02-2018, 15:32	#324
Taf cf.mega poster Join Date: Jun 2003 Location: Kairdiff-by-the-sea Age: 68 Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo Posts: 9,805	Re: Free V6 box manage-virgintvgo.virginmedia.com/tivo/boxswap is still not accepting my old email address (not found on system) or my ntlworld.com address (though it confirms that email address is correct as is the password, and they work to sign me in to Myvirginmedia.). A call to 150 (india) caused much confusion to them, and they decided: a/. the virgintvgo can only be accessed by a Virginmedia mobile phone (I don't have a mobile) b/. you can't do boxswap until the V6 is installed. V6 due to arrive tomorrow, so we shall see...