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BenMcr · 08-12-2021, 12:27

Both Unlimited Oomph and Unlimited Volt should come with an Unlimited allowance SIM on the appropriate network (Virgin Mobile for Oomph and O2 for Volt)

Moving from Oomph to Volt isn't automatic, however if you apply for the Volt benefits on Unlimited Oomph as an existing O2 customer you end up with an Unlimited Oomph SIM on Virgin Mobile plus a data-doubled SIM on O2.

As Oomph is now retired, I'm pretty sure any cable services change will move you off Oomph. So to get Gig1 you have to go from Unlimited Oomph to Unlimited Volt.

What then happens with your SIM(s) when you go from Oomph to Volt on cable services as part of a requested bundle change depends on what you've now got an what you want to do.

08-12-2021, 12:27	#447
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: 1gig Rollout getting faster Both Unlimited Oomph and Unlimited Volt should come with an Unlimited allowance SIM on the appropriate network (Virgin Mobile for Oomph and O2 for Volt) Moving from Oomph to Volt isn't automatic, however if you apply for the Volt benefits on Unlimited Oomph as an existing O2 customer you end up with an Unlimited Oomph SIM on Virgin Mobile plus a data-doubled SIM on O2. As Oomph is now retired, I'm pretty sure any cable services change will move you off Oomph. So to get Gig1 you have to go from Unlimited Oomph to Unlimited Volt. What then happens with your SIM(s) when you go from Oomph to Volt on cable services as part of a requested bundle change depends on what you've now got an what you want to do. __________________ I work for Virgin Media but all views are my own.