Quote:
Originally Posted by bbxxl
What were you on before? And how long were you into your contract?
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I was on Ultimate Omph which of course evolved into Volt. I was about 4 months into my contract when I was changing my virgin mobile over to an O2 sim about 5 weeks ago. After it all went throughtThe advisor asked if I minded being put on hold for a few minutes while she "Looked at my account". I had no idea why she wanted to do this.
When she came back,she completly suprised me by telling me that she had got my bill down from £110 to £80. She asked me if I was happy with this and of course I was. I didn't even ask for it.
So this morning was a bonus for me getting a £35 credit towards the activation fee. I can only assume they like my telephone manner as someome who works in customer services for one of the UK's most popular department stores.
So after waiting for 2 years for 1gig to arrive,it just shows that all good things are worth waiting for,